USER FEE SCHEDULE

This User Fee Schedule sets out the fees, payment terms, and cancellation charges that apply when you book an Offering through the Gather platform (the “Platform”). It forms part of the User Terms of Service (“User Terms”) between you and Gather Events BK Limited (“Gather”). Capitalized terms used but not defined here have the meanings given to them in the User Terms.

Gather may amend this User Fee Schedule from time to time in accordance with Section 8.3 of the User Terms. Material changes will take effect for Bookings confirmed after the effective date of the change; Bookings already confirmed remain on the prior terms.

1. What You Pay

When you book an Offering through the Platform, your total cost consists of the following components:

• The Vendor’s Price. The price set by the Vendor for the Offering, including any add-ons you select. This is the amount the Vendor charges for their products or services.
• The User Service Fee. A 12% service fee charged by Gather, calculated on the Vendor’s Price (excluding HST). This fee covers your use of the Platform, including discovering and comparing Vendors, secure payment processing, booking management, customer support, and dispute facilitation.
• HST. Harmonized Sales Tax, where applicable, charged by the Vendor on the Vendor’s Price in accordance with Canadian tax law. HST is collected through the Platform on the Vendor’s behalf and remitted to the Vendor. Gather does not calculate, collect, or remit HST on behalf of the Vendor.

All amounts are in Canadian Dollars (CAD).

2. Deposit and Final Payment

Deposit. When the Vendor confirms your Booking Request, a deposit is automatically charged to your payment method. The deposit amount is set by the Vendor and is shown to you at the time of booking. The deposit is non-refundable once charged, except where the Vendor cancels the Booking (see Section 4 below).

Final Payment. The remaining balance of your Booking (the Vendor’s Price + User Service Fee + HST, less the deposit already paid) is automatically charged to your payment method after the Gathering, in accordance with the Platform’s workflow.

Payment Method. All payments are processed through Gather’s third-party payment processor. By submitting a Booking Request, you authorize Gather and its payment processor to charge your designated payment method for all amounts due under your Booking.

3. If You Cancel a Confirmed Booking

If you cancel a confirmed Booking, the following applies:

• Deposit Forfeited. The deposit is non-refundable and will not be returned, regardless of when you cancel.
• Additional Cancellation Fee. If you cancel within fourteen (14) days of the event start time, an additional cancellation fee may apply, in an amount set by the Vendor and shown to you at the time of booking. This cancellation fee is charged to your payment method on cancellation.
• User Service Fee. The User Service Fee applies on the amounts forfeited and on any additional cancellation fee charged above.
• Final Balance. If you cancel a confirmed Booking, the remaining balance of the Vendor’s Price is not collected. Only the deposit, any applicable cancellation fee, the User Service Fee on those amounts, and HST are charged.

4. If the Vendor Cancels a Confirmed Booking

If the Vendor cancels a confirmed Booking, you are entitled to a full refund of all amounts you have paid through the Platform for that Booking, including the deposit, the User Service Fee, and HST.

Refunds are processed back to the original payment method, typically within five (5) to ten (10) business days, depending on your payment provider.

A Vendor’s failure to perform the confirmed Offering, or failure to appear at the Gathering, is treated as a cancellation by the Vendor under this Section 4.

5. Changes to a Booking

If you and the Vendor agree to modify a confirmed Booking (for example, changing the date, scope, or details), any change in pricing will be reflected on the Platform. Additional charges or partial refunds may apply as a result of the change. The User Service Fee is recalculated on the modified Vendor’s Price.

6. Disputes and Chargebacks

If you believe you have been charged in error, please contact Gather at info@gatherevents.ca before initiating a chargeback with your payment provider. Most issues can be resolved directly through the Platform.

Chargebacks initiated without first attempting resolution through Gather may result in suspension of your User Account in accordance with Section 13.3 of the User Terms.

7. Currency, Taxes, and Receipts

All amounts charged through the Platform are in Canadian Dollars (CAD). If your payment method is denominated in another currency, your bank or card issuer may apply a currency conversion at their own rates; Gather is not responsible for currency conversion fees.

Receipts for each Booking are available in your User Account on the Platform.

8. Questions

For questions about this User Fee Schedule, please contact info@gatherevents.ca.